Returns & Exchanges
At CoveBalm, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure products are in their original packaging and gently used or unopened to qualify for processing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
- 2.Pack Your Items
Carefully place the items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.